In this Marketing Over Coffee:

David Meerman Scott talks to us about his lastest book: The New Rules of Sales and Service!

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The New Rules of Sales and Service

Fighting the chaos with Content

The Death of Cold Calling

ADP using Social Selling

Agile: a Speed kills

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How to apply the new rules in B2C and for low margin products

Avis adjusting to data instead of MSU

Why is airline service still so terrible?

Does social force the quality of leads down?

Leveraging LinkedIn

Marketing the Moon Update

New Rules of Marketing and PR, 5th Edition

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Our theme song is called Mellow G by Fonkmasters in the Music Alley from Mevio.