In this Marketing Over Coffee:

In this episode best-selling author Jay Baer talks about his new study: The Time to Win!

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The Time To Win

How has the pandemic changed our notion of time?

How does speed affect Customer Experience (CX)?

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How should time be measured in CX – use "The Right Now"

Why it’s always about expectation management

Customers are willing to pay more for speed

Phone is preferred?

21:07 LinkedIn – We’ve got a special offer for Marketing over Coffee Listeners, you can redeem a free $100 LinkedIn ad credit for your first campaign: Click here to get a $100 for your first campaign!

What generation is the most patient? Least?

Fast, Good, Cheap? Why Fast should always be there.

Legacy companies will be disrupted

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